One leader who I admire is Taiichi Ohno,
a Toyota engineer who is also known as the father of the 5S Toyota Production
System. He was a Japanese industrial engineer and businessman, whose disruptive
ideas became key across several aspects of businesses and organizations, such
as sales, marketing, and customer service.
I particularly admire the vision he had
when he came up with the 5S system, which basically emphasizes on sorting,
setting in order, shining, standardizing, and sustaining, all of which are
principles based upon which I attempt to conduct my own leadership and
administrative style, as they provide me with a clear pathway to follow and add
value from.
A second leader who I personally admire
is Andrew Royce, CEO of Voyce, Inc, the multinational medical interpreting
platform I currently provide freelance interpreting services for. He had the
vision of realizing the suffering millions of non-English speaking patients
were struggling with when attending medical encounters across the United States
and Canada, so he created this high-tech based platform, through which English-speaking
health care professionals get to fluently interact with their non-English
speaking patients with the remote assistance of professional medical interpreters
connected with them at the press of a keyboard in the devices installed for
said purposes at their facilities.
Andrew reasoned, as his slogan says: “everybody
deserves a voice”, and hence built his business with people in mind, creating a
clearly neat example of a win-win situation kind of deal, as the non-English
patients get to fully be able to convey their clinical concerns, the English-speaking
health care providers get to reach out to a larger universe of patients, and
Voyce and its freelance interpreters get to generate a legitimate income while
assisting those two parties to understand one another.
A third leader who I admire is Mr.
Claudio Bastos, former CEO at a multinational mining company joint venture I used
to work for. Originally from Brazil, Mr. Bastos was a highly ranked executive
who was appointed for his role by the head of three large multinationals on
their own, which were VALE from Brazil, Mosaic from the United States and
Mitsui from Japan. And one of the main factors they used to appreciate him for
was his transparency and honesty to always convey messages in a sincere manner,
despite sometimes them being hard to relay in the first place.
Mr. Bastos always looked at people in
the eye and had a personal touch to make everyone in the organization appreciated
and cared for, regardless of whether they were his peers, the Board of
Directors, his secretary, company interns, janitors, or whoever. All such
qualities earned him my admiration toward his leadership style.
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